SUPPORT
Questions? Start here.
Most answers live in the FAQ below. For anything else, email support@everylastmile.app — we typically respond within 1–2 business days.
How do I get started?
Download EveryLastMile from the App Store, grant location and motion permissions when prompted, and start driving. You get full Premium access free for 30 days.
Why does the app need location permissions?
To detect when you start and stop driving. Location data stays on your device — we cannot see it. "Always Allow" is required for background detection to work.
Does the app drain my battery?
No. EveryLastMile uses Apple's significant-location-change APIs, which are highly battery-efficient. Most users see 1–2% additional daily usage.
How does auto trip detection work?
GPS, motion sensors, CarPlay, Bluetooth, and parking geofences work together to detect when you start and stop driving. Drives over two minutes are logged automatically.
How do I classify a trip?
Open any trip and tap the category — Business, Personal, Medical, Charitable, or Moving. The app remembers patterns and pre-classifies familiar drives.
Can I edit a trip after the fact?
Yes. Edit start point, end point, distance, category, vehicle, or notes anytime. The app trusts you.
What's in the PDF report?
A mileage log formatted to IRS Publication 463 — date, start and end addresses, purpose, distance, and applicable mileage rate. Suitable for filing or audit.
How do I export to my accountant?
Generate a PDF or CSV report from the Reports tab, filter by date range and vehicle, then share via email, AirDrop, or save to Files. Premium-only.
Where is my data stored?
On your iPhone, in an encrypted local database. With iCloud sync enabled, your data is also backed up to your private iCloud account using CloudKit.
Do you sell my data?
No. We have no server that holds it, no advertising partners. The marketing site uses Cloudflare Web Analytics, which is cookieless and does not track individuals — see the Privacy Policy for details. There is nothing to sell.
Is there a free trial?
Yes — every new account gets full Premium access free for 30 days. No credit card required.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name, then Subscriptions, then EveryLastMile, then Cancel. Apple handles all billing — we never see your card.
How do I delete my account?
In the app: Settings → Account → Delete All Data. See the Account Deletion page for details.
STILL STUCK?
Email a real person.
We're a tiny team. Your email lands in our inbox, not a queue, not a bot. We typically respond within 1–2 business days.
support@everylastmile.appQUICK LINKS